SOC 2 common criteria, explained

The 33 common criteria every SOC 2 report covers, with typical controls and evidence.

CC1: Control environment

  • CC1.1 The organization shows a commitment to integrity and ethical values.
  • CC1.2 The board or equivalent oversight body is independent of management and oversees internal control.
  • CC1.3 Management sets structures, reporting lines, authorities and responsibilities to meet objectives.
  • CC1.4 The organization attracts, develops and retains competent people.
  • CC1.5 People are held accountable for their internal control responsibilities.

CC2: Communication and information

  • CC2.1 The organization obtains or produces relevant, quality information to support internal control.
  • CC2.2 Internal control information, including objectives and responsibilities, is communicated internally.
  • CC2.3 The organization communicates with external parties about matters affecting internal control.

CC3: Risk assessment

  • CC3.1 Objectives are specified clearly enough to identify and assess risks.
  • CC3.2 Risks to objectives are identified and analysed across the organization.
  • CC3.3 The risk assessment considers the potential for fraud.
  • CC3.4 Changes that could significantly affect internal control are identified and assessed.

CC4: Monitoring activities

  • CC4.1 The organization runs ongoing or separate evaluations to check controls are present and working.
  • CC4.2 Control deficiencies are communicated to those responsible and fixed in time.

CC5: Control activities

  • CC5.1 Control activities are selected and developed to reduce risks to acceptable levels.
  • CC5.2 General controls over technology are selected and developed.
  • CC5.3 Control activities are deployed through policies and procedures.

CC6: Logical and physical access controls

  • CC6.1 Logical access to systems and data is restricted using access controls, authentication and encryption.
  • CC6.2 New users are registered and authorized before access is granted, and access is removed when no longer needed.
  • CC6.3 Access is granted, changed and removed based on roles and least privilege, with periodic review.
  • CC6.4 Physical access to facilities and protected assets is restricted to authorized people.
  • CC6.5 Assets are disposed of securely, and data is removed when no longer needed.
  • CC6.6 Logical access is protected against threats from outside the system boundary.
  • CC6.7 Data transmission, movement and removal are restricted to authorized users and processes.
  • CC6.8 Controls prevent or detect unauthorized or malicious software.

CC7: System operations

  • CC7.1 Configurations and vulnerabilities are monitored to detect new weaknesses.
  • CC7.2 System components are monitored for anomalies that could indicate attacks or errors.
  • CC7.3 Security events are evaluated to decide whether they are incidents.
  • CC7.4 Identified incidents are responded to through a defined program.
  • CC7.5 The organization recovers from incidents and restores operations.

CC8: Change management

  • CC8.1 Changes to infrastructure, data, software and procedures are authorized, designed, tested, approved and implemented in a controlled way.

CC9: Risk mitigation

  • CC9.1 Risks from potential business disruptions are identified and mitigated.
  • CC9.2 Risks from vendors and business partners are assessed and managed.